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Receipt Paper & Printers

Impact printer paper for kitchen and order printers

Impact printer paper is plain, uncoated paper used in kitchen and order printers that print with a ribbon and tiny pins, like an old typewriter. It's often chosen for kitchens because it handles heat better than thermal paper, which darkens when it gets hot. Picking the right roll means matching width, diameter, core size, and ply to your printer.

If your deli or hot food counter uses a separate order printer, there's a good chance it's an impact printer. Here's what to know.

How does impact printing differ from thermal printing?

Thermal printers use heat to darken coated paper. They're quiet, fast, and don't need ink. Most receipt printers at the front register are thermal. Wikipedia's page on thermal paper explains how the coating works.

Impact printers strike a ribbon against plain paper to form letters. They're louder and a bit slower, and they need ink ribbons.

So why use them? Kitchens. Near a grill, fryer, or oven, thermal paper can darken from heat and become hard to read. Impact paper doesn't react to heat. Ink on plain paper stays readable.

Impact printers can also print on two-ply paper, which makes a copy. One copy stays in the kitchen, the other goes with the order.

How do you pick the right roll?

Check four things. They're usually on the printer's label or in the manual.

Width. Common kitchen printer widths include roughly 3 inches, but check your printer. A roll that's too wide won't fit. Too narrow and it drifts.

Diameter. This is how big the full roll is. Too large and it won't fit in the printer's paper compartment.

Core. The cardboard tube in the center. Some printers need a specific core size.

Ply. One-ply is a single sheet. Two-ply has a second sheet underneath, often carbonless, that makes a copy. If you need a copy for the kitchen and one for the order, use two-ply.

Write these specs on a card and tape it inside the supply cabinet. When it's time to reorder, anyone can check.

Browse the paper rolls category on NRS Marketplace to see which roll types and sizes are available, and compare them against your printer's specs.

How should you store paper in a kitchen?

Paper hates moisture more than heat. Damp paper jams and prints poorly.

Store spare rolls in a closed, dry spot away from sinks, dishwashers, and steam. A shelf in the back room or office is better than under the prep counter.

Keep rolls in their packaging until you need them. Dust and grease get on exposed rolls.

Don't store rolls on the floor, where mop water can reach them.

Rotate stock. Use older rolls first.

Here's a hypothetical. A deli uses about two rolls a day across a busy week. Keeping a two-week supply means around 28 rolls on hand. That's a box or two, which fits on a dry shelf. Knowing your usage keeps you from running out on a Saturday.

What about ribbons and printer care?

Impact printers need ink ribbons, usually in a cartridge. When printing gets faint, it's time to change the ribbon. Keep a spare next to the paper.

Clean the paper path now and then. Paper dust and kitchen grease build up and cause jams. Turn the printer off, open it, and wipe the area with a dry cloth.

Check the tear bar. A dull or damaged tear bar leaves ragged edges and can cause jams.

Keep the printer off the prep line if you can. Mount it or shelve it nearby, away from direct splashes and heat.

If the printer needs a part, like a cover, cable, or power supply, browse the POS parts category to see what's listed for your setup.

Frequently asked questions

Can I use thermal paper in an impact printer?

Usually not. Impact printers are designed for plain, uncoated paper and use a ribbon to print. Thermal paper is coated for heat-based printers. Using the wrong paper can give poor print quality or damage the printer. Check your printer's manual for the right paper type before buying rolls.

Why do kitchens use impact printers instead of thermal?

Thermal paper darkens when exposed to heat, which can make orders hard to read near grills, fryers, and ovens. Impact printers print with ink on plain paper, which doesn't react to heat. They can also print on two-ply paper, making a copy for the kitchen and one for the order.

How do I know what size impact paper to buy?

Check your printer's manual or label for paper width, maximum roll diameter, and core size. Also decide between one-ply and two-ply. Write those specs down and keep them with your supplies. When you reorder, compare every roll against that list so you get paper that fits and feeds properly.

Restocking paper? Shop printer paper rolls and POS parts on nrsmarket.com.